Complaining

I've started becoming a complainer.

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I bought a pair of Blondo boots last winter from a local shoe store. Love the boots. But when I pulled them out for this season, I noticed the heel had worn funny. Looked at the brand's website and saw this:

Our Blondo products are guaranteed against manufacturing defects under normal wear. The defective product must be returned to the retailer who will apply its own return policy.

Okay then. Took my boots to the store before I left town for three weeks. "The website said I should bring them here?" I *think* they would have let me return the boots. "No! I like them! Is it possible to get them repaired?"

And they did.

I picked them up today. No charge. ('Cause there shouldn't be.) Bought a pair of socks though.

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There's a tube of toothpaste sitting on the back of my couch. It's the same brand I always use, but crazy bad batch. The minty flavor didn't get stirred in with the paste. Or something. There's a number to let them know, and, y'know, I think I will.

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I have a new favorite store for clothes. Bought a couple hundred dollars worth of merchandise there this fall (which is a lot for me). One of my cool new shirts got holes in it from threads breaking. I sent the store an e-mail to let them know.

It wasn't written with the intent of whining. I told them all the things I liked about the store too. But there was a message that said, "I thought you were better than this. This isn't what I thought I bought."

We'll see if anything comes of it.

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My internet company sent a letter that they're increasing the speed (more than I need) and raising prices. While I might have done enough complaining in the past week, it may be about time to see about switching companies for that service too.


~~~

It's strange becoming the person who complains. It's not something we respect per se. Too easy to hear it as whining or being a jerk. But there is something empowering in claiming "This is not what I expected." When something doesn't last as long as it should, it's okay to use the warranty. When something is bad straightway, it's okay to return it. It's not about being cheap. It is about getting what I paid for.

Smartwool socks are always a good gift idea for me
Especially if they're cute ones
My parents know this
So me buying the socks
Actually is kinda a big deal